Terms of service

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Please read these terms carefully before using our platform or booking a consultation.

General Terms of Use

The terms "you", "your", "user", and "visitor" shall mean any natural or legal person who is visiting our website and/or has agreed to purchase services or consultations from us. Your use of the website and/or purchase from us are governed by the following Terms and Conditions:

The content of the pages of this website is subject to change without notice. Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness, or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors, and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.

Your use of any information or materials on our website and/or product pages is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services, or information available through our website and/or product pages meet your specific requirements.

Intellectual Property & Links

Our website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance, and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.

All trademarks reproduced in our website which are not the property of, or licensed to, the operator are acknowledged on the website. Unauthorized use of information provided by us shall give rise to a claim for damages and/or be a criminal offense.

From time to time, our website may also include links to other websites. These links are provided for your convenience to provide further information. You may not create a link to our website from another website or document without Dr Drops's prior written consent.

Governing Law & Payment Declines

Any dispute arising out of the use of our website and/or purchase with us and/or any engagement with us is subject to the laws of India.

We shall be under no liability whatsoever in respect of any loss or damage arising directly or indirectly out of the decline of authorization for any transaction on account of the cardholder having exceeded the preset limit mutually agreed by us with our acquiring bank from time to time.

Consultation & Custom Formulation Framework

This website offers doctor-reviewed homeopathic and herbal consultations. The remedies provided are prepared only after a doctor’s analysis of your case. We do not sell over-the-counter or pre-packed medicines. The product images displayed on the website are for reference only; the final remedy may differ in appearance or composition depending on your symptoms.

By placing an order or booking a consultation, you agree that you are requesting a professional consultation and a personalized formulation. You agree to provide accurate information about your health, age, and symptoms. The consultation fee includes the cost of the doctor’s review, the preparation of a custom remedy, and doorstep delivery.

All medicines are dispatched after doctor approval, usually within forty-eight hours. Packaging and labeling may vary according to the type of prescription. You must follow the directions provided with the medicine. Store the products in a cool and dry place and keep them out of the reach of children. Do not self-medicate or exceed the prescribed dosage.

Compliance & Cancellation Rules

No claim of complete or guaranteed cure is made on this website. Remedies are intended to support natural recovery according to individual conditions. All products comply with the Drugs and Cosmetics Act, 1940 and the relevant rules. The company does not sell Schedule H, H1, or X drugs or any habit-forming substances.

Once a personalized remedy is prepared, it cannot be returned or exchanged. Cancellations are accepted only before the consultation process begins. The company and associated doctors are not responsible for misuse of medicines, self-treatment, or any unreported medical history.

By continuing to use the website, you agree to these terms and acknowledge that the remedies supplied are customized and prepared after consultation with a qualified practitioner.

Legal Disclaimer

All information and content on this website are for general educational and informational purposes only. The images and descriptions are examples of commonly prescribed herbal or homeopathic formulations. Actual medicines are prepared only after a doctor’s consultation and may differ from those shown.

This website does not sell over-the-counter medicines. Every remedy is provided only after analysis of your condition by a qualified practitioner. When you select any “Book Medicine + Consultation” or “Order Remedy” option, you are agreeing to receive a doctor consultation followed by a custom formulation. You are not buying a pre-made medicine directly.

Each product delivered will carry a label stating “For prescribed use only” and “Issued after personal consultation.” The package will include dosage instructions and safety information. Read the prescription carefully before use. Store medicines away from heat, moisture, and children. Do not exceed the recommended dosage.

All remedies are prepared and supplied under professional supervision and according to ethical medical practice. No claims of cure are made without diagnosis. The website does not promote self-diagnosis or self-medication.

By using this website or placing an order, you confirm that you understand and agree to this disclaimer, the privacy policy, and the terms and conditions.

Merchant & Entity Details

Online Clinic Dr Drops by Dr.Soni Jha
Address Plot No 57, Adipur, Gujarat, India
Phone Contact +91 6359378224
Email Support drdrops.in@gmail.com